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Shipping & Return Policy

PRE-ORDERS

For all pre-orders, please allow a 1-2 week processing time prior to delivery. 

 

ORDER PROCESSING

Order processing time for all clothing is 3-5 business days.  

PLEASE NOTE: Any order placed and processed will not be shipped on Saturday, Sunday or a national holiday. Your package will be shipped on the next business day. If you need a rushed order email cleairmonroe@gmail.com.

 

SHIPPING

PLEASE NOTE: All items are shipped via USPS Flat Rate Priority Mail, which takes, 2 - 3 business days anywhere within the USA.  Once your item(s) is shipped, you will receive a tracking number to the email that was provided with your order.  

Should an item get lost in the mail due to an error by the Postal Service, it is not Cleáir Monroe responsibility to replace it.  

For additional shipping options, such as next day shipping, please contact us at cleairmonroe@gmail.com with your request Express shipping in the subject line.

 

INTERNATIONAL SHIPPING

We do offer International Shipping Via FedEX, please contact us if you have questions.

  

CUSTOM ORDERS AND ALTERATIONS

ALL custom orders start at $150 and increase depending on style. . Please email us at cleairmonroe@gmail.com, subject: "CUSTOM ORDER"  For all items are custom made, feel free to provide measurements. ALL custom orders are FINAL.

 

REFUNDS AND EXCHANGES

ALL SALES ARE FINAL, WHICH MEANS NO REFUNDS;  We do not issue refunds on any items, unless we are at fault. However; we do allow customers to exchange if the item(s) is returned in its original condition and inventory allows. If there are any issues with your item(s), please contact us at cleairmonroe@gmail.com within 24 hours of receiving your item(s). 

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